Paypal account, can I use this to Pay for Premium? Answer: Please make sure that you are logged in using the correct credentials, it can happen that users create a new account by accident which can make it seem that there is no premium on either end. Via the website, Google Play (Android) or iTunes (iOS). You will need to cancel the subscription directly via the respective service. If this is not the case, please contact our support team here so that we can look into the issue. Answer: No, Endomondo is an recurring subscription and therefore pre-paid Paypal balance cannot be used. Answer: If you are sure that you are logged in to the correct account, then our support team needs to be contacted directly to resolve this issue. Answer: Recurly is the payment gateway that we use for subscriptions created via the website, this is not a phishing email.
Answer: This depends on where you created the subscription. If you are still in doubt you are welcome to contact our support team directly here. Question: I've paid for Premium but my account does not upgrade. Answer: No, Endomondo is an recurring subscription and therefore Google Play credits cannot be used. You can contact us here. Question: How to cancel / manage a subscription on Endomondo? Only an active credit card connected to your Paypal account can be used to purchase a Endomondo Premium subscription. Only an active credit card connected to your Google Play account can be used to purchase a Endomondo Premium subscription.
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